Q1: Are we a manufacturer or a trading company?
A: A comprehensive integrator with 10 years of experience providing industrial engineering equipment import and export and ancillary services to the global market.
Q2: How to purchase?
A: Reach out to us with your inquiry → provide drawings, requirements, and customization needs → inform us of your usage scenarios → receive our expert product design suggestions → negotiate details → confirm sample → sign contract/deposit → mass production → goods ready → balance payment/delivery → initiate further cooperation.
Q3: About OEM/ODM?
A: Absolutely! 1. We can customize any product to your exact specifications. 2. We offer comprehensive design solutions to meet your needs.
Q4: What about sample acquisition?
A: For standardized styles, we will send you a sample. You will be charged for the sample price plus all associated shipping costs, which depend on the number of samples.
Q5: What about MOQ?
A: Our minimum order quantity is just 1 piece.
Q6: What about the time limit for getting a quote?
A: Typically, we provide a quotation within 24 hours after receiving your inquiry and confirming the technical details.
Q7: What about the delivery time?
A: Delivery time varies by product demand and quantity. Usually, after receiving the deposit, it takes 10 to 30 working days. We will confirm based on the actual situation.
Q8: What about the shipping method?
A: Yes, sea freight is our standard; however, we offer other shipping methods as well. For alternative routes, please contact us.
Q9: What about quality and warranty?
A: Within 12 months from the delivery date, if any parts are broken, only provide a photo of the damaged parts, and we will provide you with a free replacement service.
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